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InkfireFrontdesk Planning
Planning workspace
Inkfire Platform

Departments

Department map

Departments organise ownership, dashboards and accountability. They are not giant code silos.

ReviewMVP

Management & Operations

Company oversight, workload, service quality, approvals, reporting, risk and cross-department coordination.

Owner: TBCMission: Keep the company operating clearly and predictably without requiring blanket…
ReviewMVP

Web Department

Web builds, maintenance, accessibility, performance, bug work and client WordPress operations.

Owner: TBCMission: Own the full lifecycle of client websites from delivery through…
ReviewPhase 2

IT & Infrastructure

Infrastructure, devices, security operations, monitoring and platform incidents.

Owner: TBCMission: Keep internal and managed infrastructure observable, secure and recoverable.
ReviewMVP

Service Desk

Customer requests, tickets, triage, SLAs, communication and escalation.

Owner: TBCMission: Make every client request visible, owned and easy to follow…
ReviewLater

Marketing

Campaigns, leads, SEO, content operations and client marketing work.

Owner: TBCMission: Coordinate internal and client marketing work without creating another isolated…
ReviewMVP / Phase 2

Finance & People

Timesheets, payroll support, retainers, finance visibility, approvals and staffing information.

Owner: TBCMission: Connect time, staffing and client plans with financial reality while…