Modules
Module catalogue
Capabilities should be installable, disableable and replaceable without bringing down the platform.
Service Desk
Tickets, conversations, triage, SLAs and escalation.
Projects & Tasks
Unified work items for internal tasks, project delivery and support-derived work.
Time & Timesheets
Timers, manual time entry, approvals and utilisation.
Client Plans
Retainers, allowances, plan usage, thresholds and renewals.
WebOps
Client site inventory, SiteKit telemetry, diagnostics, updates and remote operations.
Finance
Xero-backed financial views and finance workflows without replacing the accounting ledger.
Marketing
Campaign and marketing workflow layer.
Reports & Insights
Cross-department dashboards and operational reporting.
Automation
Rules, event-triggered work and scheduled operational workflows.
AI Operations
Permissioned diagnosis, recommendations and approval-gated operational abilities.